10.29.2011

customer service

this is sprint calling to follow up on a customer service call made on october 28th.  for english press 1, for spanish press 2.

overall, were you happy with the service that was provided?  please rate service on a scale of 1 -5, with 5 being extremely satisfied and 1 being extremely dissatisfied. [BEEP] you chose 3 on a scale of 1 -5 with 5 being extremely satisfied and 1 being extremely dissatisfied.  if this is correct, please press 1. if not, press 2.

please rate the listening skills of the last representative you spoke to on a scale of 1 - 5, with 5 being highly skilled and 1 being not skilled at all. [BEEP] you chose 3 on a scale of 1 - 5, with 5 being highly skilled and 1 being not skilled at all. if this is correct, please press 1. if not, press 2.

please rate how knowledgeable the last representative you spoke to was on a scale of 1 - 5, with 5 being very knowledgeable and 1 being not knowledgeable at all. [BEEP] you chose 3 on a scale of 1 - 5, with 5 being highly skilled and 1 being not skilled at all. if this is correct, please press 1. if not, press 2.

this continued on for 3 more questions.  i was too tired to listen to them all.  i'm even more too tired to type them all. this, boys and girls, is how good customer service is determined in our world today.  such efficiency.

10.27.2011

mayhem smoothly

i know mayhem is chaotic and bumpy and whirlwindish and all the other synonyms that go along with.  but us mannings also know from experience that it can be all of that in a very smooth manner. 

i'm really sick of getting quotes for packers, movers, autoshippers, storage, flights, rental cars, hotels, and more flights.  i'm tired of boxes, packing tape, sharpies, sorting, organizing, unpacking, labeling, storing, decorating, rearranging.  i'm sick of talking to recruiters that don't listen and explaining to potential employers what went wrong with montgomery.  i'm tired of tracking down transcripts, diplomas, certifications, identification documents, reference letters, verification forms, postage rates, signatures, test scores, and addresses to schools from 10 years ago.  i'm sick of looking at maps to find driving distances for restaurants, stores, groceries, churches, schools, hospitals, houses, airports, and county lines.

sometimes i'd love for it all to end.  but having an ending isn't really the goal, is it?  our perspective is supposed to be eternal.  our attitude should be focused on progress and learning.  there are a million things i could list that i don't know.  there are a gazillion questions that everyone is asking right now that i can't answer.  but what i do know is that our time in montgomery has not been a waste.  we have few regrets.  i know that something can make you happy for a time and it might not make you happy forever.  i know that God can change emotions and feelings in an instant when he wants to and sometimes it's to make things easier on us.

this family knows how to adapt and change when necessary.  i have faith that the sharp edges of these up and coming chaotic changes will be smoothed out by God and we will come out of it stronger and wiser and ready for the next adventure thereafter.

10.21.2011

to terminate, perchance to be free

freedom is all relative i suppose. and free from what? i'm not quite sure.  but it sounded nifty, nonetheless.

since it's no secret anymore, i thought i'd finally tell everyone.  alabama is counting down the days until we leave it.  there's no set date.  there's no place to say we're going to.  but the decision to leave has finally been made final.  am i talking in circles?  sure feels like it.  it was made final a couple months ago, but we tried to keep it internal until the practice knew.  doc macgyver let them know that he didn't intend on staying permanently and their response was to give him his 90 day notice.  oh well.  life never turns out how we expect, does it?  the job wasn't what was touted.  neither were the schools.  kids aren't happy.  doc's not happy.  time to move on.  i thought it was our duty to provide our kids with a stable, permanent place to be.  perhaps it's just not in the cards for us.  my perspective isn't really reliable.  God knows best.

i can't say i'll miss much of anything about 'bama except for the people i met.  oh wait.  and the weather.  the weather has been wonderful.

and i can't really say that i'm excited to be doing this whole job search/moving/packing/househunting/schoolhunting/wardhunting thing again. at all.  i must really be getting old.  i thought i had a deep love of nomadic life.  wow. such laziness has overtaken me i guess.

the lean is towards TX or CA.  but we'll have to see.  when we find yet another new place to call home, i'll let all 3 of you who read this blog know.

i do have sugarplum dreams of one day being in a house that i own and having a smashing, fabulous, haunted, wretched halloween party full of fancy costumes and food and decorations and scariness!!!  i thought it would be oct 31, 2011.  but looks like not.  oh well.  someday.  will someone please petition to calendar companies to put someday on the calendar??

10.18.2011

shedding

few days after i started looking like the thanksgiving turkey, of course i started losing layers of skin.  and i mean layers - plural.  peel, then still red underneath, then peel again.  yuck.  i can't remember the last time i had such an awful, long-lasting, itchy, painful sunburn.  we managed surfing and a hike.  but outside of that, our return trip to kauai was not that eventful or adventurous.  we did attempt snorkeling our last day, but we rented the gear and got to the beach and read the sign that said "no snorkeling due to strong currents".  lovely.  by the time we reached dallas, my face had already lost one layer, and here's what came off the top half of my back. YUCK.


10.06.2011

cooked

no i'm not cooking a thanksgiving dinner.  yes i burned. badly. kinda ruined the activities for the week.  oh well.


10.03.2011

kauai: part uno

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kauai 2011 - part 1, a set on Flickr.

i'm missing the ease of uploading pics to fb. so for now, here are some pics on flickr...